Lanthorn

Refund Policy

Effective: July 8, 2026

The short version: if you're not happy with a purchase, contact us within 14 days and we'll make it right — a fix, a replacement, or a refund. No hoops.

Digital purchases

Our products (such as The Daily Compass — Complete) are digital software, delivered instantly with a license key. If a product is defective, doesn't work as described, or simply isn't for you, email us at info@getlanthorn.com within 14 days of purchase with your order email address. We'll troubleshoot with you or issue a refund where appropriate.

How refunds are processed

Purchases are billed by Paddle, our merchant of record. Approved refunds are returned to your original payment method by Paddle; timing depends on your bank (typically 5–10 business days). You can also request help directly through Paddle's buyer support at paddle.net.

Subscriptions

If we offer a subscription product, you can cancel anytime and keep access through the end of the paid period. Refunds for the current billing period follow the same 14-day approach above.

Your statutory rights

Nothing in this policy limits any rights you have under applicable consumer-protection law in your jurisdiction.

Contact

Homeland Response Solutions LLC · Lanthorn
Email: info@getlanthorn.com
Phone: (435) 572-0245